TA Simple® - Event Ticketing Made Simple
||"I have known and worked with Iain for four years as our business partner. Iain is a highly qualified entrepreneur with experience in managing large clients and consumers in the ticketing industry. Our company has had great success in using Ticket Alternative as our agent to conduct online ticket sales. Their online system, customer service and reporting capabilities truly makes them the best in the industry. Furthermore, Iain's vision to meet client demands in this competitive industry has been testament to why we do business with this company every year. I can confidently recommend Iain to other companies looking for ticketing expertise..."
Dale Gordon DeSena - President / Founder
Taste Of Atlanta
Free Basic Service
How do we do it? It’s simple. Since Internet usage has increased, most ticket sales occur online. Our services are covered by the small convenience fee added to the ticket price paid by the purchaser. The fee starts at $1.75 + 5% of the ticket price. Your customers would rather order tickets online from Ticket Alternative and pay much less for their tickets.
Your customers order tickets from our web site or by calling our toll-free phone number. We provide secure credit card processing and verification at no charge to you. You don't need your own merchant account. Your customers receive an order confirmation by email. They can choose to receive their ticket via email, you can just use a pre-paid gust list or 'will call'. We can mail tickets to your customers until 10 days before the event. We will mail you any unsold tickets for sale at the door should you need them.
|Features||TA Simple®||TA Pro®|
|Online Ticket Sales||Yes||Yes|
|Mobile Ticket Sales||Yes||Yes|
|Retail Ticket Outlets||Yes||Yes|
|Box Office / On Site Sales||-||Yes|
|Password Protected On Sales||Yes||Yes|
|Pick-A-Seat Interactive Seating Charts||Yes||Yes|
|Clickable Seating Charts||Yes||Yes|
|View from your seat photo||Yes||Yes|
|Referal tracking for Promoters||Yes||Yes|
|Auctions & Exchanges||-||Yes|
|Support & Training||Yes||Yes|
|Marketing & Promotion||Yes||Yes|
|Events listed on Ticketmaster.com|
(Venues only & yes. Ticketmaster.com)
|*New* Social Media Integration||Yes||Yes|
Earn Rebates for Tickets Sold
Ask about our rebate incentives for switching your venue to Ticket Alternative from your current ticketing solution. Call 404-897-2379 and ask to speak to a sales manager for more information.
The only equipment you'll need is a PC (to check sales reports online) and a desktop printer (to download and print your Will-Call lists). It takes 15 minutes to set up your account and about one hour to get an event online and start selling tickets. You can manage multiple events with one account.
We mail your payment the first business day following your event or send it via ACH transfer. For a small fee, you can choose a wire transfer and have the funds deposited directly into your bank account.
No Set Up Fees
There are no set up fees, costs, or minimum time requirements. For a one-off event, a simple $150.00 deposit is fully refundable after you sell 150 tickets. View demo of free basic service. For venues with multiple events, please contact a sales manager for pricing.
Online Promotion and Marketing Power
Social Media Integration and Facebook Comments
- Your events and venues get maximum online exposure on our high-traffic Web site.
- Search Engine Optimization (SEO) makes your event easy to find online.
- Links and extensive content enhance your event and venue information.
- Flexible, customizable features highlight your brand.
- Email blasts reach tens of thousands of potential customers.
- Our portal at www.talive.com offers more opportunities for exposure.
Every event and venue page has a widget that makes it easy to share your events on virtually any website including Facebook, Twitter, Myspace (anyone still use this??), Digg etc etc.
Detailed Sales Reports with Automatic Scheduling
In addition, we've integrated Facebook comments on to all of our event pages. Now your customers can talk about your event and their comments show up on their Facebook walls and in their timelines.
Along with 24/7 access to reports, you can also schedule your reports to be sent via email in advance. This is a great feature for agents looking for a daily count, or to set up a report to email everyone within your organization each morning. Our systems provide real-time sales reports and customer details—names, addresses, phone numbers, and email addresses. The reports are available in three formats: PDF (Adobe Acrobat), CSV (Microsoft Excel Comma Seperated Values), and XLS (Microsoft Excel Worksheet). You can easy export data directly into your databases.
We offer weekly and Post-Event Google Analytic Reports.
The automated reports can show you information such as how many views your event or venue page received on www.ticketalternative.com over a period of time and the traffic sources that lead customers to your web page on our website.
Ticket Printing and Delivery
- Offer promotional codes, discounts, and group sales.
- Include promotional materials with ticket fulfillment (e.g., 35 free eMusic downloads).
- Include merchandise with tickets sales (e.g. band t-shirts or cds. Fulfilled from our warehouse or yours).
We can provide tickets for general admission or reserved seating (with best available option), and we can create your seating charts. We mail secure, tamper-proof tickets with holograms, barcodes, and serial numbers. If your only need is printed tickets, use our convenient ticket printing service.
Client and Customer Support
- US Mail (view sample)
Secure, tamper-proof tickets with holograms, barcodes and serial numbers.
- Will Call (pick up at venue) - no extra charge.
- Print-At-Home - no extra charge. (view sample)
- Federal Express - Overnight, 2-Day and Saturday Delivery.
- Apple Passbook delivery (available July 2013)
- Mobile delivery (available July 2013)
You get client support 24 hours a day, 7 days a week. Your customers can call our Contact Center Monday to Saturday, 9am to 9pm, and between 12 noon and 8pm on Sunday, EST.
Frequently Asked Questions
Click Here for a list of frequently asked questions.