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Step-By-Step Instructions

Sell tickets to your events/venues with Ticket Alternative for FREE! - A Step By Step Guide.

Give us a try! After reviewing the demo below, check out the reports available: Log in here

Enter the username ‘PRM-TEST’ and the password ‘testaccount1’.

Click on one of the various reports available and on the next screen click the 'submit' button.

Sample our support site. Visit www.ticketreports.com/support and log in using ‘testaccount’ and the password ‘test’.

Please contact a new account representative if you would like more information about using our support site.

How Does It Work? Once Your Account Has Been Created, Submit Your Event Details
  • Log in to your account and submit your event details.
  • Your dedicated account manager will build your event/venue page and begin listing your event.
  • No complicated interface to learn.
  • Your account manager will build, maintain, and manage your events in the ticketing system. We handle individual event scaling, sales, promotions, discounts, group sales, etc for you.



Your venue page
  • Extensive information for your venue, including your address, age limits, ticket on-sale dates and much more.
  • Direct link to your web site to your own home page on www.ticketalternative.com
  • Link to your home page and to Mapquest for directions to your event/venue.

Customers then pick the event they are interested in and click ‘find tickets’ to choose seats.





What Your Customers See
  • Detailed event information including headlining act, support acts, event information, ticket prices, age restrictions and door times.
  • If your event has reserved seating, your customers will have access to a seating chart.
  • Customers select the type of ticket and the number they require.
  • Customers select a shipping method. There is no charge to have tickets delivered via USPS, Will Call or Print At Home.
    • Delivery methods include:
      • US Mail
      • USPS Postal service
      • Will Call
      • Pick up at venue
      • Print At Home
      • Customer prints ticket at home and presents at venue for verification by scanned barcode
      • FedEx
      • Expedited Delivery
  • Customers enter a promotion code or discount code.
    (if applicable)


Order Review
  • Customers view order details including the name of the event, date, time, venue, seat location, and total amount of sale.
  • New customers enter their information and set up an account via our secure server.
  • Returning customers are able to bypass this step by logging in with their username and previously created password.

 

 



Order Confirmation - The Final Process
  • Customers must agree to our terms and conditions to be able to complete the sale
  • Customers print this page for their records.
  • Customers instantly receive a detailed receipt via email.
Customers are also to obtain help via our toll-free number 877-725-8849 and may also place their order over the phone if they choose.
  • Customers can login to their account at anytime and view past and present orders
  • Customers can resend Print At Home tickets
  • Customers can resend Will Call receipts


Promoter/Venue Access:

Log on to our web site as often as you like and access:

  • Current & previous sales reports
    View Sample
  • Will Call List for customers picking up at venue
    View Sample
  • Customer information (names, addressses, phone numbers, & email addresses)
    View Sample
  • Number of tickets Sold/Remaining and Location Sale took place (outlet, web, phone etc)
    View Sample
  • Client Settlement Report
    View Sample

(All reports available in Microsoft Excel .xls and .csv format for simple data transfer)

Check out the reports available: Log in here

Click on one of the various reports available and on the next screen click the 'submit' button.

Enter the username ‘PRM-TEST’ and the password ‘testaccount1’.

We hope you find our demo useful. If you have a minute to spare, please complete our short survey.

To set up your account, or for more information: please call 877-725-8849
 
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