Compare Ticket Alternative's ticketing solution to other ticketing systems
Side-by-side comparison of Ticket Alternative to other providers
We've made it easy to see how Ticket Alternative stacks up against the competition. As you can see, unlike other solutions, there are no set up fees with us and our primary focus is on marketing your events and providing the very best customer service. Serving your customers. Our customer service phone number and various other help options (live chat, Twitter etc) are clearly posted on our website and easily accessible. It's easy to offer 'online ticket sales' these days, but what if your customers need help? Did you know that 75% of the phone calls we receive are simply questions about event? E.G. Can I bring an umbrella/cooler/chair? or Where can I park? Where's the closest hotel? In this day and age, customer service is even more of a priority.
| Ticket
Alternative | Etix | Ticket
Biscuit | Xorbia | Eventbrite | Ticketweb | Ticketmaster |
| Set Up Fee for Single GA events | No | Yes | No | No | No | Yes | Yes |
| Reserved Seating | Yes | Yes | Yes | No | No | No | Yes |
| Hard Tickets Sent Via US Mail/FedEx | Yes
(no added fee) | Yes
(extra fee) | Yes
(extra fee) | No | No | Yes
(extra fee) | Yes
(extra fee) |
Print-At-Home
/ e-tickets | Yes | Yes | Yes | Yes | No | Yes
| Yes
($2.50 fee) |
Charge-By-Phone
(for all events) | Yes
(fully staffed, local call center) | No | No | No | No | Yes
(if you can find the number) | Yes
(cumbersome & automated) |
Live Help by Phone
(for all events) | Yes
(fully staffed, local call center) | Yes | No | No | No | Yes
(if you can find the number) | Yes
(once you get through) |
| Help via Live Chat | Yes | No | No | No | No | No | No |
| Retail Ticket Outlets | Yes | Yes | No | No | No | No | Yes |
| On Site Sales | Yes | Yes | Yes | No | No | No | Yes |
| Access Control | Yes | Yes | Yes | Yes
(Limited) | No | No | Yes |
| Season Tickets | Yes | Yes | No | No | No | No | Yes |
| Password Protected On Sales | Yes | Yes | Yes | No | No | Yes | Yes |
| Custom & Flex Packages | Yes | Yes | No | No | No | No | Yes |
| Clickable Seating Charts | Yes | No | Yes | No | No | No | Yes |
| View From Your Seat | Yes | No | No | No | No | No | Yes |
| Auctions & Ticket Exchanges | Yes | No | No | No | No | No | Yes |
Single Website Portal with Search | Yes
TicketAlternative.com | Yes
etix.com | No | No | Yes
Eventbrite.com | Yes
Ticketweb.com | Yes
Ticketmaster.com |
Marketing & Promotion by provider | Yes
(weekly eblasts to 200,000+) | No | No | No | No | Yes | Yes |
| Social Media Integration | Yes | No | Yes | No | Yes | Yes | Yes |
| Twitter/Facebook | Yes | No | Yes | No | Yes | Yes | Yes |
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