Privacy Policy


Ticket Alternative LLC has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website:

We reserve the right to update our privacy policy from time to time.

This site contains links to other sites. Ticket Alternative LLC. is not responsible for the privacy practices or the content of such websites.

Our site uses an order form for customers to request information, products, and services. We collect visitor’s contact information (like your email address and phone number) and financial information (like your credit card number). We also Contact information from the order form is used to send tickets to our customers. The customer’s contact information is used to get in touch with the visitor when necessary such as for an event cancelation or postponment. Financial information that is collected is used to bill the user for products and services. In addition we collect non-personal information (like your IP address and the web browser you are using) that does not identify you personally, but does give us information about your computer and about your activities on and the website that referred you to our website. We also collect and store information from your computer using cookies, a small file stored on your computer that is tied to information about you. While purchasing tickets you may choose to register as a guest, or utilize an account which you can return to later. When creating an account, you may choose to Opt In or Opt Out to receive email updates from us and those involved in the event (e.g., venues, teams, artists' representatives and fan clubs, promoters and leagues), and that you consent to those involved in the event using your information to contact you by e-mail or other means to send you marketing or other messages or using or disclosing your information in other ways. Please contact them directly to learn about their policies. You may unsubscribe at any time by following the link contained in the Ticket Alternative email update you receive. Users may opt-out of receiving future mailings; see the choice/opt-out section below.

Why Do We Keep Your Personal Information On File?

We retain your personal information so that we may identify you. We may use it to contact you should a change or cancelation to the event you are attending occur. Sometimes changes to an event may occur months after the ticket was purchased, but before the event takes place.


This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All information is kept offline in a secure area. In addition we take physical, electronic, and other security measures to help safeguard personal information from unauthorized access, alteration, destruction or disclosure. These measures include internal reviews of our data collection, storage and processing practices and security measures. We are fully PCI Compliant.


This site gives users the following options for removing their email address information from our marketing database to not receive future marketing communications.

There are 3 ways to unsubscribe or change your mailing list preferences.

  1. Simply click on the unsubscribe link in the email you receive
  2. You can login to your account and change your email preferences here
  3. You can send an email to us



This site gives users the following options for changing and modifying information previously provided. You can either log in to your account online, send an email to us, or call the following telephone number: 1-877-725-8849

Contacting Us

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact

Ticket Alternative LLC. 1206 Spring Street NW - Atlanta, GA 30309 - Tel: 1-877-725-8849

Advertising Cookies

As you browse, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. You can visit this page to opt out of AdRoll and their partners’ targeted advertising.

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