Ticket Alternative Client Testimonials

 

“On behalf of Green Savoree I want to say a huge thank you for all the work you put in to make the 2016 Firestone Grand Prix of St. Petersburg a HUGE success. It would not have been possible without all of you! Over the last two years I've enjoyed working with each one of you. I truly believe that Ticket Alternative has the most amazing staff. You have all done so much to help with our events and I want you to know how incredibly grateful I am. Over and over and over, thank you for being so great at what you do and always doing it with a smile!”

Mike Raven - Manager, Ticketing - Firestone Grand Prix of St. Petersburg

 

“We feel that the Ticket Alternative platform will provide our fans with a very user-friendly buying experience. As someone who has worked in ticketing for many years, I can say that the Ticket Alternative system is top of the line from both an organizational and fan perspective. Whether it’s the online purchasing features such as group promo codes or the customer relationship management system, we’re very excited about everything Ticket Alternative has to offer.”

Evan Mitz - Vice President of Business Operations - Atlanta Silverbacks

 

“Ticket Alternative’s team members know our city, our community, and our building. They are able to answer our patrons’ questions with first-hand knowledge, and are the perfect fit to support our ticketing operations.”

Allan Vella - President and Chief Executive Officer - The Fox Theatre

 

“We switched to Freshtix/Ticket Alternative two years ago. Iain and everyone at Ticket Alternative/Freshtix have always been awesome, and I'm extremely happy with the service. All the options I need for ticketing are available and the pricing is better than I've found anywhere else. The system online and the scanning system at the gate work very well and the Customer Service is top notch! When I've had to refer customers to Freshtix to resolve an issue that I can't help with myself, I always hear back from them how friendly and helpful the Freshtix representative was. Freshtix takes the time to learn about our event so that they can more effectively answer questions from ticket buyers and it really takes a load off of us as event organizers knowing that the ticketing piece is in such good hands.”

Jennifer Cristaldi - Event Coordinator - Grape Events Partners LLC

 

“We’ve struggled for some time with the challenges of selling our event tickets in the fairest, sanest manner. We collaborated with Ticket Alternative on a lottery system that served two purposes: providing ample opportunity for the most interested people and reducing everyone’s stress levels. Ticket Alternative implemented and executed an excellent, personalized and customized system that made this happen. The result: less stress, far fewer problems and overwhelmingly positive feedback from our patrons.”

Bob M. Montgomery - Hill Farmstead Brewery

 

“Tunes from the Tombs was the first time we have used Ticket Alternative for one of our events at Historic Oakland Cemetery. We found the staff to be helpful in every way. It was obvious we were in it together to produce a successful event!”

Mary S. Woodlan - Director of Volunteers and Special Events - Historic Oakland Foundation

 

“We made the switch to Ticket Alternative last season, and I am so glad we did! I have worked in ticketing for almost 20 years and I can tell you that it is very hard to find a ticketing company that operates like they do. It is such a pleasure to work with an organization who's primary focus isn't about how much money they can make, but how they can best serve you and your patrons. Their response time is superb and they take your feedback into serious consideration when making upgrades to their product. I know we are not their largest or most lucrative client, but they make me feel like we are. You can't get much better than that!”

Dawn V. Eskridge - Patron Services Manager Kennesaw State University - College of the Arts

 

“Iain and the team at Ticket Alternative have made the process of selling Concerts in the Garden tickets better than ever for our thousands of concert goers. They offer an extremely high level of customer service and client support to make the online buying experience a terrific one. We've been more than pleased with our relationship with Ticket Alternative - it allowed them, the experts, to handle the complicated systems of ticket purchasing and left us to do what we do best, put on the most beautiful outdoor concerts series in town.”

Sabina Carr - Director of Marketing & Communications - Atlanta Botanical Garden

 

“Ticketing for student events can be a challenge, but Ticket Alternative has helped us streamline our process from building the events to settling afterwards. They understand our business, and have been nothing less than great to work with.”

MARY EBERHARD - SENIOR ACCOUNTANT & TICKET MANAGER - TATE STUDENT CENTER BUSINESS OFFICE - UNIVERSITY OF GEORGIA

 

“Ticket Alternative's commitment to low fees and show promotion raises the bar for the ticketing industry. We're proud to be among their first clients and still doing business with them.”

Josh Antenucci - Sr. Partner - Rival Entertainment

 

“After years of switching between ticketing vendors in search of a company that could meet our expectations, we have finally found a local partner that understands the specialized needs of our event and our customers. In particular, Ticket Alternative offers the expanded capacity and customer service dependability that allowed AJFF to reliably offload full responsibility for sponsor and general admission ticket orders and fulfillment. With more than 30,000 tickets issued over a 2 month period, AJFF has a large patron and sponsor base that requires ongoing support and white glove treatment. Ticket Alternative has the well-trained and ample staff to handle this volume of orders, but also provide outstanding onsite support. AJFF is pleased to wholeheartedly recommend Ticket Alternative to any organization or company seeking the highest standards of quality service for their clientele.”

Kenny Blank - Executive Director - Atlanta Jewish Film Festival

 

“I have known and worked with Iain for four years as our business partner. Iain is a highly qualified entrepreneur with experience in managing large clients and consumers in the ticketing industry. Our company has had great success in using Ticket Alternative as our agent to conduct online ticket sales. Their online system, customer service and reporting capabilities truly makes them the best in the industry. Furthermore, Iain's vision to meet client demands in this competitive industry has been testament to why we do business with this company every year. I can confidently recommend Iain to other companies looking for ticketing expertise."

Dale DeSena - President / Founder - Taste Of Atlanta

 

“Over the last four years, I have worked with Ticket Alternative on six different events promoting craft beer with two different organizations. Their service is great. Their principals and team members have consistently shown a high degree of integrity. Furthermore, they have been a pleasure to work with. I fully endorse them!"

Warren Dibble - Vice President and C.F.O. - Harpoon Brewery

 

“The EARL is extremely happy to have re-upped our partnership with Ticket Alternative. Ticket Alternative has continually proved itself to be the best ticketing platform for our customers, and we look forward to making the ticket buying process even more streamlined in the near future.”

Patrick Hill - The EARL - WordProductions

 

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